DP Investor Charter
Vision
To provide efficient, transparent, and investor-friendly depository services in compliance with SEBI and NSDL regulations.
Services covered
- Demat account opening and maintenance
- Dematerialisation and rematerialisation of securities
- Settlement of trades and off-market transfers
- Pledge and unpledge of securities
- Corporate action processing
Service standards
| Activity | Timeline |
|---|---|
| Account opening (complete application) | Within 1 working days |
| Dematerialisation request | Within 21 days of receipt |
| Off-market transfer | Within 1 working days |
| Statement of account (on request) | Within 1 working days |
| Grievance acknowledgement | Within 3 working days |
Grievance redressal
For complaints, please visit our Grievance Redressal page or contact Ms. Deepali Dhuri at compliance@purvashare.com.